Industry solutions

One platform. An industry layer for the way your operation actually works.

Records, journeys, messages, documents, AI and governance are shared. What changes by industry is the vocabulary, the fields, the roles, the stages, the rules, the agents and the KPIs. Mortgage comes first; other operations can follow without Muvix becoming a different product.

Muvix for mortgage

Talk to us about your industry

Industry layer

Mortgage

The first industry solution

Borrower

Loan

Property

Loan officer

NMLS ID

Lending journey

Disclosures

Borrower Engagement

Document Intelligence

configures

Platform · shared by every industry

Records

Journeys

Messages

Documents

AI agents

Governance

The industry layer

What the platform provides, and what an industry adds.

Seven places where an industry changes how the workspace behaves. The platform side is shared; the mortgage side is what a mortgage workspace gets.

Vocabulary

PLATFORM · SHARED

Contact · Team · Branch

IN MORTGAGE

Borrower · Loan · Property · Loan officer

Records & fields

PLATFORM · SHARED

Profile, activity, documents, notes, tasks

IN MORTGAGE

Loan, property, financials, employment, amortization

Roles & licensing

PLATFORM · SHARED

Roles with a scope

IN MORTGAGE

Mortgage roles, NMLS ID, separation of duties — the loan officer can’t be the underwriter

Journeys & stages

PLATFORM · SHARED

Pipelines, stages, triggers, time limits

IN MORTGAGE

Lead → application → processing → underwriting → closing → funding

Policies

PLATFORM · SHARED

Consent, contact windows, disclosures, retention

IN MORTGAGE

Mortgage disclosures; review before AI-drafted borrower messages are sent

AI agents

PLATFORM · SHARED

Hire approval, scope, review, audit

IN MORTGAGE

Borrower Engagement and Document Intelligence

KPIs

PLATFORM · SHARED

Team and individual performance

IN MORTGAGE

Speed to first contact, pull-through, loans and volume funded

Your operation next?

Tell us how it runs — the record, the documents, the licensed roles, the rules.

Talk to us

Shared by every industry

Everything about a customer, in one place — in every industry.

One record holds the pipeline, the conversation, the documents and the next task. The industry layer changes what those are called and which fields they carry, not how they work.

Records and pipelines

Every customer, stage and file on one record. Move a card between stages and the record moves with it.

In mortgage

Borrower, loan and property, through the lending journey from lead to funding.

Conversations

SMS and email, logged on the record, with templates, consent and contact windows.

In mortgage

Borrower messaging on your own registered numbers; AI-drafted messages reviewed before they go out.

Documents

Secure upload links, tracked per file: what the file needs, what has arrived and what was checked.

In mortgage

Pay stubs, bank statements and signed disclosures against the loan file.

Tasks

Owners, due dates and follow-ups on every record.

In mortgage

Follow-ups for the loan officer and the processor on each file.

Roles and scope

Each person has a role and a scope — and a hired AI capability gets a role and a scope too.

In mortgage

Loan officers with NMLS ID, processors, underwriters, closers and compliance officers.

AI and governance

Nothing switches on by itself. AI works inside the record under the same roles, reviews and audit log as your team.

In mortgage

Borrower Engagement and Document Intelligence, hired with admin approval.

Explore the platform

The first industry solution

Mortgage runs on the platform.

Industries

Built for mortgage first.

Borrowers, loan officers, documents, borrower messaging, the lending journey from lead to funding, compliance roles — and two agents that chase what’s missing.

Borrower, loan and property on one record

The lending journey from lead to funding

Mortgage roles with NMLS ID and separation of duties

The mortgage solution

Borrowers / Alex Morgan

Illustration

Alex Morgan

Purchase · $425,000 · Dallas branch · File 2026-1187

Borrower

Processing · day 3

Loan officer: Scott Davis · NMLS ID on file

Stage

Bank statements April–May

Verified

Pay stub

Follow-up sent 10:43

Photo ID

Verified

FAQ

Questions about industries.

Is Muvix mortgage software?

Mortgage is the first industry solution. Records, journeys, messages, documents, AI and governance are shared by every industry; the mortgage layer adds the vocabulary, fields, roles, stages and rules of a lending operation.

What changes from one industry to the next?

The vocabulary, the fields, the roles and their licensing, the stages, the rules, the agents and the KPIs. The platform underneath stays the same.

Which industry solution can we use today?

Mortgage — the first industry solution. The platform underneath is built so other operations can follow without Muvix becoming a different product.

Do industries share the same governance?

Yes. Roles and scope, approvals, review of customer messages and the audit log work the same in every industry. The industry layer adds its own licensed roles and disclosures on top.

Not in mortgage?

Tell us how your operation runs — the record, the documents, the licensed roles, the rules. We’ll say honestly whether the platform fits, and when.

Talk to us

Muvix for mortgage